OUR PROMISE
Our Vision To be Sydney’s Finest Architectural Home Builders through excelling in customer service and quality. We have a range of policies in place to maintain the high level of commitment we give to all our customers at Ecobuild Construction. This is our promise to you. We are committed to continue to change and improve your experience with us, time and time again.
To enhance our policy we strive to deliver the following:
COMMUNICATION
Ensure that customers are always informed at all stages by effective means of communication.
DUTY OF CARE
Ensure that all employees and sub-contractors are experienced in working in occupied premises and treat the premises as if it was their own home.
QUALITY
Ensure that a get it right first time culture is instilled into the staff aiming for zero defects at all times. Ensure that a quality product is delivered within budget.
DELIVER ON TIME
Ensure that dates and target times are achievable and maintained. every work day.
CONSIDERATION
Be considerate to the neighbourhood whilst working on the premises.
SAFETY
Deliver the contract safely in accordance with our Occupational Health & Safety Policy, Risk Assessments and Method Statements.
SATISFACTION
When the works are completed we will ensure that the customer is completely satisfied with the quality of the workmanship.